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Frequently asked questions
Answers about the product, orders, shipping, returns and payments.
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Product
What is the Magic Writing Practice Book?
A set of reusable handwriting practice books with guided tracing exercises for letters, numbers and handwriting. The ink disappears after writing, so the pages can be used again and again.
How does the disappearing ink work?
Your child writes over the guided tracing lines. The ink then disappears on its own, leaving the page ready for the next session — no wiping needed.
Who is it for?
Preschool and early-learning children who are practising letters, numbers and handwriting. Parents use it at home; it’s also easy to bring to school or on trips.
Is it suitable for children?
Yes — it’s made for early-learning practice. As with any writing tool, we recommend adult supervision for younger children.
What’s included?
The set contains 4 pieces. 4-piece set -Book-Pen- Pen holder- Refills
How do I clean it?
No cleaning or wiping is needed between sessions — the ink disappears on its own.
Orders
Do I need an account to order?
No. You can check out as a guest.
Can I change or cancel my order?
Please contact us as soon as possible at eurorox7@gmail.com with your order number. If your order hasn’t shipped yet, we’ll do our best to help.
Can schools or teachers order larger quantities?
Yes — write to us at eurorox7@gmail.com and we’ll be happy to help.
Shipping
Where do you ship?
We ship worldwide.
How long does shipping take?
Orders are processed within 2 business days. Delivery usually takes 5-7 business days depending on your destination.
How can I track my order?
When your order ships, you’ll receive a shipping confirmation by email.
Returns
Can I return my order?
Yes. You can request a return within 5-7 days of delivery. Please see our Refund Policy for full details.
How do I start a return?
Email eurorox7@gmail.com with your order number and we’ll guide you through the next steps.
Payments
Which payment methods do you accept?
All available payment methods are shown at checkout.
Is checkout secure?
Yes. Payments are processed through Shopify’s secure, encrypted checkout.
Other
How can I contact you?
Email us at eurorox7@gmail.com or use the form on our Contact page.